Returns and Receiving

Returns & Receiving Policy  
If an item arrives damaged, defective, or incorrect, please notify us within 7 days of delivery so we can arrange a replacement or refund. To process a return, we may request photos of the item and packaging to help us improve our quality control. Items must be returned in their original condition unless the issue occurred during shipping.

We do not accept returns for items that have been used, altered, or damaged after delivery. Once a return is approved, we will provide instructions for sending the item back. Refunds are issued to the original payment method once the item is received and inspected. For any questions about returns or receiving, our support team is available through shopbakers.com.